Shipping policy

Shipping & Delivery Policy (Digital Delivery)

Last updated: February 7, 2026
Lumani Impact sells digital products only. No physical goods are shipped.

1. Digital Delivery Method

After successful payment confirmation, we deliver your digital product by:

Email delivery to the address provided at checkout (download/access instructions), and/or
On-screen confirmation with access instructions (when applicable)

2. Delivery Time

Most orders are delivered instantly or within minutes after payment confirmation.
In some cases, delivery may take longer due to:

payment review/verification
email provider delays
incorrect email address entered at checkout
spam/junk filtering

3. What To Do If You Don’t Receive Your Email

Please:

Check Spam/Junk/Promotions folders
Search your inbox for “Lumani Impact”
Confirm the email address used at checkout

If still not received, contact us at contact@lumani-impact.site with your order number. We will assist and re-send delivery instructions if needed.